MyMusicMyMusic Support
Answers to the most common questions. If you don't find what you need, write to me: I read every message.
Contact
Email: clavett@libero.it
Please include your device (Mac, iPhone or iPad), its system version and the MyMusic version, shown at the bottom of the app (“Ver. x.xx”). I usually reply within a few days.
Frequently asked questions
What do I need to use MyMusic?
A Mac with macOS 12 Monterey or later, or an iPhone or iPad with iOS / iPadOS 15 or later, signed in to iCloud with iCloud Drive turned on. MyMusic doesn't include or sell music: it plays the audio files you already own.
How do I add music?
- Mac: open the Import tab, drag files or folders into the table (or press ⌘O), check the tags and click Save to iCloud.
- iPhone and iPad: tap ☁︎ › Add music › Choose files or folders, check the albums and tap Save to iCloud. You can also share an audio file to MyMusic from Files, Mail and other apps.
Where is my music stored?
In the MyMusic folder of your iCloud Drive, organised as Artist › Album › tracks. They're ordinary audio files: you can see them in the Finder and in the Files app, and they stay yours even without MyMusic.
Music I added on the Mac doesn't appear on my iPhone
- Check that both devices use the same Apple Account and that iCloud Drive is on (on iPhone: Settings › your name › iCloud › iCloud Drive, with MyMusic allowed).
- Give iCloud a few minutes to sync, especially after adding many albums.
- On the Mac, the Library tab has a Refresh button.
A track takes a while to start
If a track isn't on the device yet, iCloud has to download it first; on a mobile connection this can take a while. Use ☁︎ › Music on iPhone (or Music on iPad) to keep music on the device: it downloads over Wi-Fi and then plays instantly, even offline. There you can also choose which artists and playlists to always keep.
How do I fix wrong tags or artwork?
On the Mac, open the Library tab and click Edit Album Tags. On iPhone and iPad, tap ☁︎ › Library… and tap an album. In both places Find Tags Online searches the iTunes and MusicBrainz catalogues for titles, years and covers.
A soundtrack is split across many artists
On the Mac, use Move to Soundtracks in the Library tab. On iPhone and iPad, in ☁︎ › Library… touch and hold the album and choose Merge: the tracks are gathered in a single album.
How do playlists work?
On the Mac, open the Playlist tab, press + and drag tracks from the right-hand list. On iPhone and iPad, tap ☁︎ › New Playlist, then touch and hold a track › Add to Playlist. Playlists are stored in iCloud too, so you find them on every device and in CarPlay.
How do I use MyMusic in the car?
Connect your iPhone to a CarPlay car: MyMusic shows Playlists, Artists, Albums and Recent. On the Now Playing screen you have −10 s / +10 s, repeat, shuffle and equalizer presets; hold the previous / next buttons to scan.
Which file formats are supported?
MyMusic is designed for MP3 files, including their tags and embedded artwork. It can also add M4A / AAC, WAV, AIFF and FLAC files.
Can I see the welcome tour again?
Yes: on iPhone and iPad open ☁︎ › Help › Show Welcome Again. On the Mac, the guide is in Help › MyMusic Help.